So I got a text on this promo. Tcl 20 pro and a free 55 tcl TV. I knew I had to fill out the information on the tcl promo website. However everytime I submit all my information the page gets a unknown error. I called tcl and spoke with a representative named Jessica who took my information including the imei of my new phone and submitted the information herself. She got the same page error after submitting too. She said she would escalate this issue with her tec support and I should receive a email in a few days regarding my submission for the tv. It has been 4 days and still no email. I have also emailed tcl support about this issue today. Anyone else encountering this? I mean my reason for upgrading to this phone was also for the tv.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.