I'm currently a prepaid customer using a BB Q5. My phone is wearing out. I'm considering the Samsung S5 Neo on monthly plan. I believe the phone retails for around $550. If I pay the full price of the phone upfront, pick a monthly plan, is the phone warranty for one year? By the second year if the phone wear out, issues, and it can't be fixed, does Koodo give you a replacement phone of equal value? Or you would pay out of pocket for a new one?
If I use the tab method, does the same apply to the above. Phone wears out or not fixable is it replaced with another phone of similar value? Or because the tab takes two years to pay off, the warranty is extended or phone is replaced?
I was told by someone I could choose a phone that is offered for monthly customers, buy it, and put it on prepaid. Two counters I spoke to said I could not do that.
Thanks for you're help!