My new phone and SIM card arrived a couple of days ago, and I want to activate the SIM card online. When I click on "Change phone" in the self-serve menu, I get a message that "We're currently making system upgrades." It seems a little unusual for this to have been going on for two whole days, so I figured I'd check and see if it was just me before I go borrow a phone to call in.
This is happening both on Firefox and Chrome, and I've cleared the caches on both browsers. Is anyone able to access the "Change Phone" menu?