Koodo Community

Switching a phone from one account to another

I have two Koodo accounts.....how do I switch a phone from one account to my other one?

2 replies

Userlevel 3
You can do a transfer of Ownership so both accounts are in 1 account. If both account holders are difference we'd need authorization from both parties to complete this. Also, the account being transfered has to have a 0 balance on it. A $25 fee would apply if you request this over the phone. Otherwise you can visit a koodo kiosk and they would do this for you for FREE!
Userlevel 3
If you just want to change the phones, you just need to switch sim cards as long as they're the same size