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Stuck in automatic system, can't contact


Hi, I just want to cancel my contract with Koodo, because we are leaving the country. Tried to call, but got stuck in the automatic system. How do you manage to get through to a real person?

3 replies

*611 Option 5, then press 0 to get through to an agent.
Userlevel 4
When you get the automated system, option 5 should get you to customer service and option 6 for tech support
Userlevel 4
Zaphod Beeblebrox wrote:

When you get the automated system, option 5 should get you to customer service and option 6 for t...

either department will be able to get you to the team for cancellation.

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