Koodo Community



Strange email

Hi. I just received an email from Koodo today saying that I changed my plan for a prepaid plan but I did not ask for any change of plan. I checked online my account and still my plan. But Why Koodo sent me that email?

2 replies

Userlevel 7
Everyone received it. Even non-prepaid customers. It was a glitch and nothing has actually been changed on your account. Even I received the email. Official reply here: http://community.koodomobile.com/koodo/topics/welcome-to-koodo-pre-paid-email-im-not-signed-up-for-prepaid
Thank you very much!!!