What the HELL is wrong with Koodo's systems??
I called *611 and every time I try to connect to customer service or technical support, I get disconnected.
I call 18669956366 and a recording tells me that there's a new directory assistance service and I have to hang up and dial #2030, so I did that before googling it to find out it's a SCAM.
Now I can't even log into the website.
Somebody better tell me what the hell is going on. I've never had to contact Koodo directly before and the ONE day I wanna do it and I can't get anybody? I'll show up at the kiosk at the mall if I can't get somebody on the phone.
I need to talk to somebody about the charge that will be on my account from the scam, I want the extra gig of data being offered to new activations for Black Friday, and the original reason I called was because I keep getting all these calls from scam travel agencies trying to sell me a timeshare - and when I call the number back I find it's somebody whose number has been hijacked somehow and they have no idea what I'm talking about.
Heads are gonna roll.