Ive transferred my number over from my previous provider. After inserting the koodo sim card it asks me for my sim pin. I have never been given a sim pin or have I created one. This is frustrating.
*Update*
I used Bells (my previous provider) customer service and they helped me immediately and gave me the pin. I spent hours reading koodos help files and attempting to get answers from their robotic chat service. Koodo’s customer service is horrendous. I’m already regretting switching to Koodo.
+4
could you confirm if it asked you for the "network unlock code” or the “SIM pin” as those 2 are different issues ?
Was your phone locked to Bell before moving to Koodo?
If it is a Sim Pin, Bell wouldnt be able to help you with a Koodo sim. If it was a network unlock code, only Bell could help you. Koodo would not be able to unlock a Bell phone.
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