Koodo Community
Question

Sim card locked

  • 10 March 2023
  • 5 replies
  • 22 views

I need help to get my PUK asap 


5 replies

Userlevel 7
Badge +4

You would have to schedule a call back from a rep at www.koodo.com/chat and ask a rep to assist

I don’t have a secondary phone to receive a callback 

Unless it could be a FaceTime audio, Koodo has my email address 

Userlevel 7
Badge +4

Unless it could be a FaceTime audio, Koodo has my email address 

You can schedule a call back to any Canadian number. It doesn't have to be your number. They don't send emails for puk code though. 

You could also chat with a rep via social media. Facebook links and Twitter are below at the bottom of the forum page.

Thank you for that info, I will reach out to a rep on fb

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