Hi! I’ve ordered a Koodo Sim Card last December 7. I received an email that it shipped via Canada Mail last December 15. It hasn’t arrived yet and it’s been 5 days already. In the email it states that it’ll arrive by 3-5 business days, and it will be on the 5 days on the 22nd. I have called Koodo Customer Service but can’t go through the line. Tried koodo assist but it doesn’t help either, still hoping for it to arrive by the 22nd. Worse part is, I already have the bill for the month of December but I haven’t even used it yet.
Could someone please help me contact Koodo. Or have any idea how to contact them. It’s just frustrating that my bill started on but I wasn’t able to use it.