Koodo Community

Community

Solved

Sim Card Exchange?


My phone display is not working anymore. Recently got a new phone for my birthday, but the sim card is different from my previous. Can I do an exchange at the kiosk?

3 replies

Userlevel 7
Hi there, Koodo won't do an exchange of your sim card, you will need to purchase a new sim card. They're $10 on postpaid and $20 on prepaid respectively. Hope that helps
Userlevel 3
You can also cut a larger SIM down to the smaller size. This is done with some risk. Worst case, you have to buy a new SIM anyway.
Thanks for the reply guys. How do I go about cutting it down? Is there like a template of some sort to do this?

Reply