Koodo Community

sim card

  • 2 September 2020
  • 1 reply

Hi there!  I ordered a new phone and doing a new plan.  Why would I be getting a new sim card with my order?  I assumed I’d take the one out of my current phone.

1 reply

Userlevel 7
Badge +4

You get a new SIM when you order a new phone. 
If it’s upgrade and your current phone and new phone use same size SIM, then yes, you can just switch it.

You can keep this extra SIM as back up in case your current SIM get damaged or add a line in the future ( in that case you need contact Koodo to activate it and they charge you connection fee unless they have promo)