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SIM card

  • 12 November 2018
  • 5 replies
  • 159 views

Hi,
If I upgrade my phone and order online, does it come with a SIM card ? My phone just got stolen and need a new SIM card too. Do I have to order a new card separately?

5 replies

Userlevel 7
Badge +4
It comes with a SIM card. You will see it in your order details.
Thanks a lot.
Userlevel 7
Badge +4
Be sure, if you haven't already, to suspend your service until then so whomever stole it doesn't potentially rack up a large bill for you on data charges or something.
Badge +4
Hi,
If I upgrade my phone and order online, does it come with a SIM card ? My phone just got stolen and need a new SIM card too. Do I have to order a new card separately?

Definitely suspend your service as soon as you can.

http://support.prod-web01.koodohelp.com/help/reporting-your-lost-or-stolen-phone
Yeah, luckily I suspended my service before thief used it any. It’s an old phone so pretty my worthless and all the data are erased so I should be ok. I’m still pissed tho.

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