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Service Problems


15 replies

Userlevel 7
Badge +4
Where are you? Was it working before? Did you try to power off/on? Or take the sim card out and put it back in?
Userlevel 7
Badge +4
Is your phone charged? More details would help.
I have donr all of these and none of them work. Fully charged to.
Userlevel 7
Badge +4
lakotah watt wrote:

I have donr all of these and none of them work. Fully charged to.

Can you please give more info? Without more info we cant help you. What specifically is going on? Paint us a picture here. We cant help if all we know is that it doesnt work
lakotah watt wrote:

I have donr all of these and none of them work. Fully charged to.

I got my phone Saturday and had service for 30 minutes then lost it till and havnt got it back.
Userlevel 7
Badge +4
lakotah watt wrote:

I have donr all of these and none of them work. Fully charged to.

What kind of phone? Where are you?
Userlevel 4
Is it storming where you are? It was here where I am and I lost service for about half hour.
I have had my phone for a day or so and still no service. And ther are no clouds in site.
Userlevel 7
Badge +4
lakotah watt wrote:

I have had my phone for a day or so and still no service. And ther are no clouds in site.

Do you have a correct sim card in?
Userlevel 7
Badge +4
lakotah watt wrote:

I have had my phone for a day or so and still no service. And ther are no clouds in site.

Did the phone ever work? Is it prepaid or monthly? Did they set you up at the store?
Userlevel 4
lakotah watt wrote:

I have had my phone for a day or so and still no service. And ther are no clouds in site.

Lol we definitely need some more info to help 🙂
Userlevel 4
Did you buy it from koodo? Have you checked your account to make sure it is active ? What kind of phone are you using? Is it a unlocked phone with a koodo Sim? Did you check your cell settings to make sure you are connected ?
I got a lg g3 at a telus/koodo store in sidney bc canada
I am using the sim card from my nexus 5
Userlevel 7
Badge +4
Try your sim in the Nexus 5 again and does it still work? If not, then your sim is probably damaged. Is it does work then there is an issue with your phone.

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