I need to speak to an agent and each time I call I get hung up on by the automated line or send to the automaked AI who cannot help me, other than to tell me it is too busy for me to speak to an agent.
This is unacceptable.
I don’t even want to use KOODO anymore but couldn’t cancel if I wanted. Am now stuck paying a bill that I was overcharged for or it will be reported to my credit bureau.
This company should be reported.
Best answer by Dennis
So what do you want to speak to an agent about?
Is your bill incorrect? Are you trying to cancel?