Koodo Community




my plan is on hold for seasonal. How can I get it active as I am returning to country

2 replies

Userlevel 7
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You will have to call Koodo You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337. Hours of Operation Monday − Friday: 10am - 9pm Saturday: 9am - 7pm Sunday: 9am - 7pm
Userlevel 7
Go into self serve>plan> and change your seasonal hold plan to one of the current plans. (seasonal hold counts as a plan change when first applied) If you had a grandfathered plan, you will no longer be able to get it.