I received this message this morning and have not requested a transfer of my phone number. I tried the chat support which was not helpful at all and am not sure if I need to contact koodoo or not.
"Koodo: We've received a request to transfer a wireless phone number on your account to another service provider. We've sent a text msg request to the wireless user to approve the request. This message is for your information only . Thank you."
Best answer by Sophia
LOL I was still trying to find this number and you beat me to it