I bought a refurbished Google Pixel 3XL and it got to me stuck in demo mode. There was nothing in the box about how to unlock it. In the settings screen, you can do a factory reset but it requires the demo password. Does anyone know what it is or how I should proceed? Of course I could try to talk to someone at Koodo but that’s insanely impossible.
Best answer by Dinh
The demo mode was designed to deter theft. I wondered what happened to the phone. You would need the password to get out of the demo mode. Have you try to search in Google forum? they might be able to give some idea of how to reset.
Anyway, I think you need to contact them and ask them what to do next. You could contact Koodo by chat with a rep via facebook messaging https://www.facebook.com/Koodo or setup a callback www.koodo.com/chat (they are still open)