Koodo Community



receiving voicemail messages

so i've got my voicemail greeting etc. all set up, but when i tried calling myself from another phone, i get the generic "welcome to your wireless voice messaging centre, please enter the mailbox number of the person you'd like to leave a message for...". am i missing something to be able to have people actually leave me voicemails when they call me? thanks!

3 replies

Sounds like a temporary glitch, did you just start a fresh koodo account? My opinion is give it some time and it should correct itself, if its still not working the next day call koodo.
Call *611. The same thing happened to me when I switched phones. If you want a fast resolution give Koodo a call.
Userlevel 7
Badge +4
Something didn't provision right in koodo's systems. These issues should be quick to fix, but they seldom resolve themselves. Best to call tech support.