people can get $ back if they trade in an old phone. it would get sent back and after working confirmation credit. people could buy the old phones for double what koodo payed the client. still doubling your profit and providing affordable phone to clients. ei. i have a blackberry and would love to step it up to an iphone, but they are super expensive. If koodo had a client return theirs for $50 then i could buy it for $100........... just an idea! i could get $25 for by blackberry and another person with a worse phone could buy it for $50.......just sayin'