Koodo Community

Put PUK codes on the plastic shells of SIM cards and/or on service agreements

  • 28 January 2014
  • 2 replies

Userlevel 7
A customer of ours who works in the Superstore brought in the remaining plastic shell of a Columbian provider's SIM card (he went there to visit family a month ago). The PUK code was in the upper right hand corner! I thought that is ingenious and Koodo should do it too! This is kind of 2 ideas in one, but it should also be on the customer service agreements so a customer can reference it if they lose the shell (likely, since it's small). I already like Timo's suggestion of allowing them to be looked up in Self Serve so I thought I'd come up with my own.

2 replies

Userlevel 4
Cost wouldn't even be an issue for this. well, maybe for the ink lol +1
Userlevel 7
Badge +4
The link to my idea is here, by the way, in case anyone wants to vote for both: http://community.koodomobile.com/koodo/topics/allow_customers_to_look_up_puk_code_in_self_serve