Koodo Community

processing time

  • 8 September 2020
  • 2 replies
  • 59 views

Hello

How long does it usually take koodo after the credit check is performed.do they send you your sim card?

I am hoping to receive it before the next biling cycle with my old compagny


2 replies

Userlevel 7

I do not know how long credit check will take in your specific case.  What you can do is contact Koodo via www.koodomobile.com/chat and ask for a call back. Tell the agent about your (billing cycle) time constraint and ask for a timely response. When talking to the agent, you may also be able to resolve issues that may be holding your credit check.  Good luck!

Userlevel 7
Badge +4

The credit check should be quick and automated. However, every order requires a rep to approve. During busy time, it could take 1,2 days. 

Have you checked the status of your order? Did it say aproved? When did you order anyway? Was it a SIM only? 

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