greenmobile store did the porting request for me from Fido to Koodo. I replied ‘YES’ to Fido as per greenmobile store instruction and Fido stopped working after that ,but my koodo SIM is not active yet.. It has been more than 48 hours (Since Friday 4PM) .My number is still inactive.
I went to store yesterday and they gave me temp number. Now when I called them today for my old number, They asked me to wait for another 48 to 72 hours.
Dont know when I will get my number back again.
please help
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Let me flag a rep here and see if they can help
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Hi
We have checked and we can see that there is a port in issue at the moment and the case was escalated to our Portin Team.
They are doing the best to fix the issue as soon as possible, however it may take 24 - 72 hours for this to be fixed.
We are sorry for the inconvenience created!
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