I’m trying to port my phone number to another provider. They say there is Port Protection on my phone to prevent it from being ported elsewhere.
The only option i have available to me is a callback, but the problem is i can’t hear on the phone, and i need some way to contact them via email or chat. Does anyone know how to do this?
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Contact them via Facebook Messenger or Twitter DM.
Turns out i got a great rep “Jose”! He was helpful enough to understand the situation, and he set up a call back but also reached out to me via SMS.
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It came down to:
$25 grandfathered plan (200 minutes canadawide + unlimited sms + no data)
vs
$25 plan (unlimited minutes canadawide + unlimited sms, + 1gb 3G data + unlimited 128k data afterward)
I tried to discuss this with a real person, but the chat bot didn’t care. It’s still not finalized yet though *hint*, but will be today @ 11am EST.
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