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Port from public mobile to koodo stuck in limbo

  • 13 September 2018
  • 1 reply
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Switched to koodo from pm and while porting my old # over using koodo selfserve the koodo site froze after I submitted the request.
Now my pm account was automatically closed because koodo sent the port request but koodo still hasn't switched my temporary # over to my old #.
I get no response from pm moderators when asking them to sort it out with koodo and trying to get through to koodo support is next to impossible.
Its been 2 days now and not getting anywhere, I'm worried i will lose my old #, any suggestions?
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Best answer by Dennis 13 September 2018, 21:41

SO when you text with your Koodo line, it still shows the nw Koodo number?

If so you need to contact koodo to fix the port.
I recommend requesting a all back via Koodo Assist
https://www.koodomobile.com/help/
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SO when you text with your Koodo line, it still shows the nw Koodo number?

If so you need to contact koodo to fix the port.
I recommend requesting a all back via Koodo Assist
https://www.koodomobile.com/help/