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Poor Connections Service


I have a Samsung Galaxy S11. When i am in certain areas in B.C. particularily Mission, BC, the house i am living in has had really poor reception. I usually have to go outside to answer or place phone calls otherwise, in the house, the calls are not hearable or just drop. I thought for the past few months, that it was just the Telus'' lack of towers in the area. However, my friend that lives here also, just bought a new phone and signed onto the Koodoo plan as i am. She gets perfect service. What is wrong with my phone?

2 replies

Userlevel 1
Hmmmmm.... could be her phone has a stronger antenna. I know Samsung used to have a weak antenna issue in the older models
Mo D. wrote:

Hmmmmm.... could be her phone has a stronger antenna. I know Samsung used to have a weak antenna ...

Thanks for the info. My phone is only a year old but maybe I'll have to look at upgrading already.

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