Koodo Community

Please call me at 905 894-0423

  • 24 August 2020
  • 2 replies
  • 63 views

Please call me at 905 894-0423

I rec’d a phone in the mail and now I am being charge a monthly fee.  I did NOT order a phone.  Please cancel this, as it looks bad on my credit report.  Also, please send me a return label, as I will send this unwrapped phone back.


2 replies

Userlevel 7
Badge +4

I am not sure what happened as ordering a phone requires access to your selfserve and your personal information (credit card, SIN number, driver license),.

Don’t post your personal in a public forum. I would suggest you contact them via facebook messaging https://www.facebook.com/Koodo so a rep can look into it for you. You could also setup a callback via their digital assistant.

Userlevel 7
Badge +4

Are you even an existing Koodo customer?  

Would a family member have signed up and you didnt know?

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