Koodo Community

Phones not sending or receiving texts?

Hi - for the past 2 days my phone hasn't been receiving texts. I was under the impression I was sending them but sent one to my husband tonight and he hasn't received it after 2 hours. My husband;s is sending but not receiving . It says "Telus" when we turn them on. If anyone else having a problem??

4 replies

Userlevel 7
Badge +4
What kind of phone do you have? - KID ANDROID, ( Team.Android.Canada)
Userlevel 7
Badge +4
may sound like a stupid question, but you are sending using the full 10 digit number, right?
Userlevel 1
If your phones shows Telus when you turn them on, it's possible you'll need to insert the Koodo apn to send texts. http://koodomobile.com/en/on/switch2koodo-step-3-c.shtml
Someone was having this problem last week and they took the battery and SIM out, waited a minute, then put them back in and it was working again. Might not work, but if you've tried samsvoc's and it doesn't work, may as well give it a go.