Koodo Community

Community

Solved

phone works but doesn't ring or display any incoming , its been plug ed in for over 24 hour ,all the other phone in the house ring


koodo home phone 

4 replies

Userlevel 7
Badge +4
Hello Ferne. 

I'm not sure to understand. Is the home phone working? If the others phones in the house are ringing, the home phone should be working... Can't seem to understand what is the problem.
Robert wrote:

Hello Ferne. 

I'm not sure to understand. Is the home phone working? If the others phones i...

It wasn't ringing ,now after 3 day its working but i have no access to other phone in the house what am i doing wrong
Userlevel 7
Badge +4
Robert wrote:

Hello Ferne. 

I'm not sure to understand. Is the home phone working? If the others phones i...

Are all the phones connected to your WHP device? Sounds like some are connected to your old landline system and some not.
Userlevel 7
Badge +4
Did you port your old landline? That takes about 3 days where the old line is still active and will ring, but you can use your wireless landline for outgoing calls already.

Reply