Koodo Community

phone upgrading and activation

  • 22 August 2020
  • 1 reply

Since Covid still has the stores closed I was looking into ordering my phone upgrade online. How does this work? Does my current phone still work until I get my new phone? How does "activating" my new phone work when I receive it? Can I still keep my number? I normally do this in store so all this is new to me. 

1 reply

Userlevel 7
Badge +4

Current phone will still work and once you get your new one you swap your sim card over to the new one.

Everything else stays the same!