I'm a brand spanking new Koodo member, of 2 weeks with a new phone I haven't used before and in my frustration of trying to figure this phone out, I'm thinking it would be super helpful for non-techies (like me) to have somewhere to go to help me figure out my new phone within the koodo.com site - you know, one stop shopping made easy. It could be called "Koodo Phone University" and be very similar to the Koodo youtube videos (quick & fun tips and how-to snipits) on the different phones carried by Koodo. I had my old phone for years and was finding out about things it did that I didn't know about, when it finally died. And the best part about this univerity is that its only available to Koodo members. I'm sure these videos would be fun to make as I know its fun and informative watching the current Koodo videos.