Koodo Community

Phone repair tracking site - service not available

  • 25 July 2014
  • 4 replies

Userlevel 4
Does anyone know when the phone repair tracking site will be up and running? It's been down today and yesterday. Both through Self Serve and through koodomobile.com/track

4 replies

Userlevel 7
Can't say I've used it before, but I think there has to be a delay from when it actually gets shipped until it arrives at the repair facility.
Userlevel 6
He is asking about why the link isn't working? Seems like it's broken. Just keeps clocking out. Update: it's working now.
Userlevel 4
Nope 😞 Still shows this page. Perhaps it is just down for maintenance...

Userlevel 4
This is after I type in my repair number. Same goes for if I go to the phone number/last name option. Or access the page through self serve.