I recently received my Koodo sim card in the mail. I put the sim in my phone and I can use data but it doesn’t make or receive phone calls. When I try to call out the phone is just silent. When I try to call my phone from another phone it is just silent for about 45 seconds and then I get a message saying “we’re sorry the call cannot be completed as dialed”.
I know the phone works because I made calls the day before changing the sim card.