I have an Samsung A51 on every call incoming or outgoing, after 10 or so minutes the other person begins to get an echo of my conversation, on my end the phone intermittently cuts out, sometimes for so long that the other person hangs up thinking we’ve been disconnected. Fortunately, I have a landline and am able to switch to that line. But this also happens when away from my home network. But here’s the strange part: if I don’t hold the device, but set it down and use the speaker it doesn’t happen. At this point, I’m ready to embrace the Apple family and trade in this phone on an iPhone, a pity as with the help of this wonderful community I’ve come to more about this phone than any of the others I’ve owned.
Any one have any thoughts on what is disrupting my signal?
Thank to Rikkster for your suggestion on networks anchoring.
Best answer by rikkster
You will lose voice-over-LTE (VoLTE) connectivity, which is supposed to improve call quality. Worth trying as this may resolve the echo and intermittent calling issues.
In a previous post, you mentioned you were on the twentieth floor. It’s possible the tower that services your area might be behind your building. A cell tower map can give you a rough idea as to which tower services the area. You can view the cell tower map from a web browser or download the app. You can filter results for TELUS only by unchecking the other wireless provider boxes.
https://www.ertyu.org/steven_nikkel/cancellsites.html - web browser
Apart from my collection of Android devices, I have an iPhone or two and I’m pretty sure a few other Mobile Masters have them as well. We can help with iPhone if need be.