Koodo Community

OTP - Not receiving OTP from India

  • 16 September 2022
  • 2 replies

Hi, I am not receiving OTP from India Bank. I called the bank they said my number is correct and OTP is getting generated. They have asked to contact Koodo to enable/allow the short code to receive the OTP message from bank. But i am not sure what is the short code number bank will use for sending OTP. Can anyone help me how it can be enabled ?

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2 replies

Userlevel 7
Badge +4

Shortcode is a tricky one. Sometimes, it only work in their country of origin. I suggest you find a different method with OTP or use a number from India.

It worked for my husband when he had koodo account. I don't have a phone number from india.