Koodo Community

Order Status

  • 7 April 2021
  • 3 replies
  • 39 views

My boyfriend and I ordered the same phone at the same time (his was done on his own seperate account). 

He received his phone today. 

My order is still sitting in "under review" status. 

My order number is HFO******70.  Can anyone let me know what's up? It's been over 48 hours since the order was placed.  And it doesn't make sense for one to come and not the other....we live at the same address. 


3 replies

Userlevel 7
Badge +4

I have flagged your question for a Koodo rep :)

Userlevel 1

Hi there! Thank you for reaching out to us! I just checked with the web store  and it seems that your order was approved today.

Hi there! Thank you for reaching out to us! I just checked with the web store  and it seems that your order was approved today.

Yes. I did get an email confirmation today that it was shipped. Thank you.  

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