I got a plan based on using an existing device, and the SIM card is en route to me, but my son dropped the phone last night so now I need a new phone. What should I do?
Best answer by Dennis
Order a new phone with your account.
Wait for the confirmation email from Koodo (this will signify that your account has been created. Then at this point you can login and order a new phone with your account.
Or you can buy a phone direct from the manufacturer, a phone seller (like Staples), or get a preowned device from facebook marketplace or kijiji