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  • 21 February 2021
  • 3 replies
  • 35 views
E

I got a plan based on using an existing device, and the SIM card is en route to me, but my son dropped the phone last night so now I need a new phone. What should I do?

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Best answer by Dennis 23 February 2021, 04:35

Order a new phone with your account.

Wait for the confirmation email from Koodo (this will signify that your account has been created.  Then at this point you can login and order a new phone with your account.

 

Or you can buy a phone direct from the manufacturer, a phone seller (like Staples), or get a preowned device from facebook marketplace or kijiji

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3 replies

Mayumi
Userlevel 7
Badge +4

So, you sign up as BYOD as new customer?

Is your son with Koodo or with other provider?

R
Userlevel 7
Badge +4

Order a new phone with your account.

When you like my post, my boss gives me a raise, my dog is happier and my kids love me more.
D
Userlevel 7
Badge +4

Order a new phone with your account.

Wait for the confirmation email from Koodo (this will signify that your account has been created.  Then at this point you can login and order a new phone with your account.

 

Or you can buy a phone direct from the manufacturer, a phone seller (like Staples), or get a preowned device from facebook marketplace or kijiji

Mobile Masters are not Koodo Employees. Our opinions are our own. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949 https://community.koodomobile.com/plans-add-ons-66722/no-tab-way-more-expensive-7799356 https://community.koodomobile.com/android-81490/why-koodo-is-charging-more-than-retail-price-for-pixel-4a-7799851?postid=19864392#post19864392

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