Koodo Community
Solved

Options

  • 21 February 2021
  • 3 replies
  • 35 views

I got a plan based on using an existing device, and the SIM card is en route to me, but my son dropped the phone last night so now I need a new phone. What should I do?

icon

Best answer by Dennis 23 February 2021, 04:35

Order a new phone with your account.

Wait for the confirmation email from Koodo (this will signify that your account has been created.  Then at this point you can login and order a new phone with your account.

 

Or you can buy a phone direct from the manufacturer, a phone seller (like Staples), or get a preowned device from facebook marketplace or kijiji

View original

3 replies

Userlevel 7
Badge +4

So, you sign up as BYOD as new customer?

Is your son with Koodo or with other provider?

Userlevel 7
Badge +4

Order a new phone with your account.

Userlevel 7
Badge +4

Order a new phone with your account.

Wait for the confirmation email from Koodo (this will signify that your account has been created.  Then at this point you can login and order a new phone with your account.

 

Or you can buy a phone direct from the manufacturer, a phone seller (like Staples), or get a preowned device from facebook marketplace or kijiji

Reply