I just changed my phone and my monthly Tab contribution went from 10% to 15%. This is great but since I'm still on a $25 plan, it will take ~3.5 years to pay for the full $150. But I get this message next to my Tab "Koodo guarantees that your Tab balance will be 0 after 24 months. That means you can upgrade to a new phone and take a full Tab balance after 2 years!" So will they reset my balance after 2 years even if it's not at $0?