Koodo Community

Community

Solved

numeric code pound key problems


i cant send or receive texts when i call out it says this is an important message from koodo mobile please enter my 4-6 numeric account pin followed by the pound key i have never had this happen to me? has anyone had this?

5 replies

Userlevel 2
And what happens when you enter your pin?
Myke wrote:

And what happens when you enter your pin?

i dont know my pin never done this before, and everythings under my mothers name
Userlevel 2
Myke wrote:

And what happens when you enter your pin?

You should probably get your mom to call in and see what's going on with the account.
Myke wrote:

And what happens when you enter your pin?

thanks
Userlevel 7
Badge +4
Sounfs like there are payment issues and the line has been redirected to payment management.

Reply