I think my phone number has been cloned or hacked…. I received a call from someone saying that I just called them, and that it was a recording from the CRA - I didn’t believe them at first… but then 2 days later I tried to call a friend, and no dial tone or anything happened, but when I looked at my phone it said that they answered the phone 20 seconds earlier, but when I tried said hello, I never heard any response. I hung up and tried the call again. This time I got through, and when I said “not sure what happened the last time I called, but I couldn’t hear you”, her response was “That was you that called me? I picked up, but it was a fake recording from the CRA”….
Is there any way that Koodo can help fix this problem? What do I need to do to stop this from happening? Do I need to reset my phone to factory or change my phone number?
Best answer by Timo Tuokkola
It's called number spoofing. Click here for more info:
No, spoofing is legal, this is illegal porting.... any suggestions on how do I stop it from happening?
If you can stil make and receive calls, as well as send and receive text messages, and your koodo account has not been cancelled then your number has not been ported, either legally or illegally.
Then there's the matter of the scammer's motivation. Scammers who spoof numbers are interested in getting the people they call to answer the phone. That's why they want it to look like a local number is calling. They're trying to scam the people they’re calling and they don't want them to be able to call them back.
Scammers who illegally port numbers are using them to hack your other accounts which use two-factor authentication. They're after YOU, not trying to fake someone out with a phony CRA call from your number.