Hi there, I have a Koodo phone that I’ve had since last November.
From day one I’ve been getting the previous owner of the number’s debt collectors as well as people looking for drugs and him.
I blocked many of the numbers, but they still keep finding me. For the last three weeks I’ve been getting calls 3 times daily for Brandon Wicks, and when I tell the collectors this isn’t his number and hasn’t been for nearly a year, they continue to call.
I was woundering why this keeps happening and I called a friend who didn’t have my new number and the caller ID came up as him. There are services online where debt collectors can search a person’s name and when you search his name, it comes up connected to my number so it’s not just a problem with my friend’s phone.
Why is my number listed as Brandon Wicks, and how can I change it? Why isn’t the number I’m paying for listed as my name and why wouldn’t this be changed when I bought the new phone and number?
I don’t intend to come off rude, but its been a pain in the arse since last November, but now people are calling me and interrupting business calls for the magazine I’m starting and I don’t have the time to spend waiting on hold on the phone. Is there anything anyone can do about this?
Best answer by Dennis
Phone numbers get reused. If you inform debt collectors, these calls typically subside over time. If this is truely a huge issue for you, then your only other option would be to change your number via self serve.
Koodo also does not send out the name info for call display. Phones like Samsungs use a 3rd party to determine the name of phone number and their list may be out of date. The not not much Koodo can do about that.