Koodo Community

Community

Solved

Not received returns mailer over 5 business days


Hi Koodo Community, On July 23rd I contact you guys for a returns label to be shipped so that I can ship back the phone. It's been well over 5 business days and I still have not received it. I've even contacted the Webstore but said it should be any day now but nothing. Today it would be two weeks and I know your 15 return window will be tomorrow. Any suggestions?
icon

Best answer by Jonathan I 6 August 2014, 13:58

I suggest calling customer service on this one. Maybe the address got mixed up or something. 1-866-995-6636

View original

1 reply

Userlevel 7
I suggest calling customer service on this one. Maybe the address got mixed up or something. 1-866-995-6636

Reply