Hi, about 50% of the time when I answer the phone, there is now sound. I hear the ring, answer, and then there’s nothing. The person on the other line tends to go to my Voicemail. This sucks! I do not understand why it’s happening, and even Koodo can’t get through to me using their call back, and you have no customer support number, so I can’t call you for help. What the heck am I supposed to do? My phone service from Koodo is becoming unusable.