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Question

No SIM Card Still

  • 23 November 2021
  • 2 replies
  • 20 views

I purchased SIM card online and got an order confirmation on 11/12.

I’ve been told that I’ll receive my SIM in 1 to 2 days and it’s been more than a week and I still don’t have the SIM yet.

Is there any tracking that I can use to check status of the order?

 


2 replies

Userlevel 7
Badge +4

Afraid not. It gets shipped by Canada post regular mail. You should at least be notified of shipment. Did you check your junk folder? Do you have an order number?

Userlevel 7
Badge +4

I purchased SIM card online and got an order confirmation on 11/12.

I’ve been told that I’ll receive my SIM in 1 to 2 days and it’s been more than a week and I still don’t have the SIM yet.

Is there any tracking that I can use to check status of the order?

It takes up to 7 to 10 business days for the SIM card to arrive. I would suggest you to be patient and keep waiting until it arrives. https://www.koodomobile.com/en/help/shipping-and-delivery

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