Koodo Community



No service on my phone.

My phone is hardly ever receiving service, even in areas where I used to have full bars. Is this a problem with my phone, or with koodo? How do I fix this?

2 replies

Hy Alyssa sometimes that type of inconveniences can be resolved by only removing battery and simcard of the phone, you may try with that to start 😃 that makes the phone to recognize the towers available for your phone to be working propertly.
Userlevel 7
Could be any # of things, really. What's happening where you're not getting service? Are you outside or indoors? Are there any new buildings or developments in the area? Do you have a new and/or rugged case on your phone?