Koodo Community

no service on iphone SE

  • 11 October 2020
  • 2 replies

I am wondering if there is anything going on with my account

2 replies

Userlevel 7

You need to provide more information if you are seeking support! 

Are you a new Prepaid/Postpaid user?

Did the phone work before and just stopped working?

Do you have access to your self serve account? Is your account active?


Userlevel 7
Badge +4

Have you tried restarting your phone to see if that fixes things?

Also, although rare, check your imei here to make sure it hasn't be reported as lost or stolen: