Koodo Community

no service on iphone SE

  • 11 October 2020
  • 2 replies
  • 46 views

I am wondering if there is anything going on with my account


2 replies

Userlevel 7

You need to provide more information if you are seeking support! 

Are you a new Prepaid/Postpaid user?

Did the phone work before and just stopped working?

Do you have access to your self serve account? Is your account active?

 

Userlevel 7
Badge +4

Have you tried restarting your phone to see if that fixes things?

Also, although rare, check your imei here to make sure it hasn't be reported as lost or stolen:

https://www.devicecheck.ca/check-status-device-canada/

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