Is there any reason why this might be happening?
I dont have an international romaning plan, but I thought the carrier should still pick up?
I am using an iPhone X.
Any help would be appreciated!
Best answer by Mats
If you dont have a International roaming plan(EasyRoam $12 per 24hrs) on your account make sure you have the correct add-ons for your phone to work using pay per use rates. You might find EasyRoam a better option. Restart your phone if needed.
International roaming only works for postpaid accounts. Prepaid only works in Canada and the USA.
Don't want to use Easy Roam?If you don't use Easy Roam while travelling, your talk, text and data usage will be charged separately from your regular monthly plan at our pay-per-use rates.
To access pay-per-use rates outside the U.S., you'll need to add the International Voice Roaming and International Data Roaming add-ons to your account if you want your phone to work abroad. If you're using Easy Roam while travelling abroad, you don't need to do this. View original