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no service?


I live in amherstburg ontario and my whole family is with koodo and no one has service. wondering why because we dont have a home phone so all we have are our koodo phones

12 replies

Also in Amherstburg! No Service for me either!
My service is back.
out again wondering why???
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Outage just posted in south and western Ontario. Network Engineers are aware of the issue, and are working to resolve it as we speak.
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Outage should be resolved now.
Out in Mississauga - any ideas?
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Maureen MacKay wrote:

Out in Mississauga - any ideas?

no outages posted. what phone do you have?
Nexus S
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Maureen MacKay wrote:

Nexus S

Assuming you're running Jelly Bean, tap settings->more settings, make sure flight mode is not checked, then tap mobile networks and verify that the network mode is set to auto and that use only 2G networks, if available, is not checked. then tap on network operators and tap search networks. When it displays which networks are available, choose koodo.
Maureen MacKay wrote:

Nexus S

Thanks, get to search networks and tap, flash of the circle then back to Search networks, nothing happens
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Maureen MacKay wrote:

Nexus S

if the other settings are correct, pull the battery and sim card, wait for 30 seconds, then put them back and restart the phone. If it still doesn't work, call tech support at 1-866-995-6636, option 6.
Maureen MacKay wrote:

Nexus S

Thank-you for your help.

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